Our People

Our employees are what drives our success. Their well-being is core to our mission.

Our employees’ commitment and passion are what drives Watsco’s success. Our entrepreneurial and decentralized culture empowers our team to develop a growth mind-set and focus on continuous improvement so they can reach their highest potential.

Our Values


It’s a core tenet of our organization. We act with integrity every day.


Together we are developing a new paradigm to grow with speed, efficiency and expertise.


We pride ourselves on our long-term thinking and build with that goal in mind.

Exceptional customer service

We help our customers transform their companies so they can win more often in the marketplace.

Benefits & Well-Being

We know that providing employees the means to lead healthy, balanced lives is key to achieving personal and professional growth. That’s why we offer a comprehensive benefits program that includes health, dental, vision, life, disability, and ancillary benefits. Through our wellness program, employees get access to unique benefits that include:

  • A medical plan that pays 100% of the cost of preventive care
  • A cash incentive deposited into the employee’s Health Savings Account for completing a free annual physical and personal health risk assessment with an additional cash contribution if their spouse also completes both steps
  • Unlimited access to a Personal Health Advocate to assist employees in navigating the health care system
  • Teladoc, a digital solution that provides 24/7/365 access to U.S. board-certified doctors
  • Flexibility on where to work when job duties allow and flex time when schedules permit

We also provide our employees the opportunity to save for retirement by offering a 401K program with an employer matching contribution as well as an Employee Stock Purchase Plan.

Health & Safety

Keeping our employees safe is fundamental to the successful operation of our business. Our goal is to be an injury-free workplace and we continuously train, monitor and set goals at each of our locations to achieve this objective. To build and sustain a culture embedded in these principles, we incentivize our operational leaders to build health and safety into our culture.

16% reduction

in US employee injuries in 2021

>1,300 hours

of Health & Safety training completed in 2021

Training & Development

Ongoing learning and development is core to Watsco’s every day operation. We believe our team’s professional and personal development is essential to building a sustainable path forward. That is why we continue to invest in training and skill development programs so that our employees can face the challenges and capitalize on the opportunities that our continuously changing environment presents. Watsco Works, our learning management platform, offers our employees more than 700 courses that range from COVID-19 Safety to Ethics and Compliance.

35,000 hours

of training completed in 2021 by our U.S. employees

+130% growth

in training hours completed over 2020 for our U.S. employees

Our Workforce

U.S. and Puerto Rico employee data

Gender Breakdown

Ethnicity Breakdown

Generational Breakdown

Leadership Breakdown

Directors, Officers & Advisory Board Members:

Ethnicity Breakdown

Leadership Breakdown

Highlights of our Commitment


of our employees

in the US identify as minorities


of leadership

roles are represented by women



in the number of women in leadership roles in 2021



in performance-based compensation over 2020



earned by employees from stock options exercised during 2012-2021